Awareness and Perceptions of College Students on Tertiary Institution Social Health Insurance Programme (TISHIP)

Olatayo Bamidele Oriolowo¹*, Antakil Asarya¹ and Ganiyu Oladimeji Olarongbe²

Published: July 20, 2022

DOI: 10.55162/MCMS.03.055

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Abstract  

Background: The level of satisfaction of students under the Tertiary Institution Social Health Insurance Program (TISHIP) is a measure of the success of such scheme. However, valid assessment of the success of TISHIP by students requires good knowledge of its operational guidelines. This study accessed the level of awareness and perceptions of TISHIP students’ enrollees of the Federal Colleges of Education in the North Central geopolitical zone of Nigeria.
Methods: The study was a descriptive cross sectional investigation in which 188 selected participants completed self-administered semi-structured questionnaires, Student TISHIP Awareness, Perception and Evaluation Questionnaire (STAPEQ). Data collated was analyzed using descriptive statistics of frequency and percentages and inferential statistics of chi-square and P < 0.05 was considered statistically significant. Two research questions and two research hypotheses were raised and formulated respectively to guide to the study.
Results: The results show that an average of 75.55% of the students was fully aware of TISHIP objectives, 62.74% were aware of the benefits, 41.0% were aware of their responsibility. Many of them (69.2%) were not aware of the procedures to seek for redress when dissatisfied with services they received from their healthcare providers. 73.4% believed their healthcare providers operate in clean environment, 70.21% felt that doctors and nurses were cordial and friendly, 62.7% claimed to have experienced long waiting period before doctors/nurses consultations. 63.83% of the respondents agreed to be satisfied with the quality of service rendered by their healthcare providers. There were no significant differences in level of awareness and perceptions of the two groups of students on TISHIP operation and service delivery respectively.
Conclusion: The study therefore recommended more enlightenment of students on TISHIP operational guidelines in order minimize the level of their misgivings about the scheme. Moreover, government should employ more medical personnel especially doctors in order to solve the challenge of long waiting period before medical consultations.

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